- OperatorNovatrix SRL
- Established2020
- Game Library3,067 titles from 78 providers
- PlatformSOFTSWISS
The three deposits that make up the welcome bonus
For Spinago in Australia, the welcome package is a staged offer rather than one single match. Step 1 applies to your first deposit, Step 2 to your second, and Step 3 to your third. The largest match in each step is limited to the amount shown below.
| Step | Deposit match | Extra | Wagering |
|---|---|---|---|
| Step 1 | 100% bonus up to $270 AUD; minimum deposit $32 AUD | 200 free spins | 40× bonus |
| Step 2 | 50% bonus up to $360 AUD | - | 40× bonus |
| Step 3 | 50% bonus up to $540 AUD | - | 40× bonus |
Taken together, the three steps can add up to $1,170 AUD in bonus funds, with the 200 free spins attached to Step 1. The bonus amount is calculated as a percentage of your deposit until that step’s cap is reached. So a $100 deposit on Step 1 creates a $100 bonus, while the same deposit on Step 2 or Step 3 creates a $50 bonus.
The offer is spread across three deposits
The headline amount is only reached by using all three welcome steps at their maximum match amounts. Treat each step as its own bonus calculation, and check which step is active before depositing.
How to activate the welcome offer in your account
Claiming the offer starts with a standard account setup. You must be at least 18, accept the Privacy Policy and Terms and Conditions, and confirm the verification email sent after registration. If you already have an account, use Login instead of creating another one.
- Open Registration
Select Sign Up and follow the prompts to fill in the required account fields.
- Confirm your email
Open the verification message sent after completing the form and confirm the email address.
- Sign in to your casino account
After confirmation, log in and open the account area where the welcome offer can be activated.
- Activate the offer
Use the activation option in your casino account, then make the deposit for the welcome step you are using.
- Continue through the package
The package covers your first three deposits, so the second and third deposits use the next welcome steps when you continue with the offer.
The minimum deposit attached to Step 1 is $32 AUD. Deposits are credited instantly, which means the account balance can reflect the payment straight away. AUD is supported as an account currency, alongside EUR, USD, NZD, CAD, RUB and several cryptocurrencies.
Activate before you begin the deposit flow
Once you are signed in, take a moment to confirm the welcome offer is active in the casino account. That simple check helps you avoid starting the deposit with the wrong promotion selected.
How 40× wagering works in practice
Each welcome step carries a 40× wagering requirement on the bonus amount. In plain English, the bonus funds need to be played through 40 times before they are ready for withdrawal. The calculation applies to the bonus, not to the original deposit.
| Rule | Term | What it means |
|---|---|---|
| Wagering | 40× bonus | Multiply the bonus amount by 40 to estimate the required wagering total. |
| Pokies | 100% contribution | The full qualifying stake on pokies contributes to the wagering total. |
| Jackpot games | 0% contribution | Play on these games does not add to the welcome bonus wagering total. |
| Bonus purchase feature | Not permitted | The buy bonus button cannot be used while an active bonus is running. |
Worked wagering examples
- A $100 deposit on Step 1 produces a $100 bonus. At 40×, the wagering target is $4,000.
- To receive the full $270 Step 1 bonus at a 100% match, the deposit would be $270. The resulting wagering target would be $10,800.
- To reach the $360 cap on Step 2 at a 50% match, the deposit would be $720. The 40× calculation on the $360 bonus gives a $14,400 wagering target.
- To reach the $540 cap on Step 3 at a 50% match, the deposit would be $1,080. The corresponding wagering target would be $21,600.
These examples show why the percentage match and the wagering multiplier need to be considered together. A bigger bonus gives you more bonus funds, but it also creates a larger wagering target. You can check the remaining requirement under Bonuses in the account section, so you do not need to estimate your progress yourself.
The $9 maximum bet applies during an active bonus
Bets are capped at $9 AUD while a bonus is active. Keep that limit in mind when choosing your stake, because the cap applies even if your own deposit balance is larger.
The $9 bet cap and what you need before withdrawing
The welcome bonus has an unlimited max cashout. That term applies to the bonus offer itself, but it does not remove the separate withdrawal rules attached to the account and payment method. Bonus funds must be fully wagered before you can withdraw them.
| Withdrawal point | Standard limit | Processing detail |
|---|---|---|
| Minimum withdrawal | $200 AUD | The request must meet the minimum amount. |
| Daily limit | $3,000 AUD | Standard daily withdrawal ceiling. |
| Weekly limit | $3,000 AUD | Standard weekly withdrawal ceiling. |
| Monthly limit | $30,000 AUD | Standard monthly withdrawal ceiling. |
| Maximum withdrawal | €30,000 per month | The standard maximum withdrawal is stated separately from the AUD schedule. |
There is no win limit. Once the bonus requirement is complete, withdrawals must be sent to the same method used for deposits. The processing time then depends on the route: crypto withdrawals take 5 minutes to 6 hours, e-wallets take 0-24 hours, cards take 2-5 business days, and bank transfers take 3-7 business days.
A fully verified account is required before any withdrawal. Standard KYC verification takes 24-48 hours and requires a government-issued photo ID, proof of address dated within the last 3 months, payment method verification and email confirmation.
Prepare verification documents early
Having your ID, recent proof of address and payment details ready can make the move from bonus play to payout more straightforward.
Account and deposit rules to sort out first
A few account rules sit alongside the welcome offer. They are easy to overlook when you are focused on the match, but they affect how the account and promotion can be used.
- The minimum age is 18 years.
- Only one account is allowed per player, computer, IP address and household.
- Multiple accounts are prohibited.
- AUD is an accepted account currency, along with EUR, USD, NZD, CAD, RUB, BTC, LTC, USDT, ETH, DOGE, TRX, XRP, ADA, BCH and BNB.
- The deposit list contains 23 methods, including Visa, Mastercard, PaysafeCard, Skrill, Neteller, bank transfer, MiFinity, Revolut and cryptocurrency options such as Bitcoin, Ethereum, Litecoin, Tether, Binance Coin, Tron, Dogecoin and Bitcoin Cash.
The general minimum deposit is €20 or $32 AUD for most payment methods, with separate minimums for some currencies. For example, the listed minimums are 30 CAD, 0.0001 BTC, 0.01 ETH, 0.01 LTC and 20 USDT. Deposits are credited instantly, so the payment normally appears in the balance without a processing wait.
The one-account rule is especially important with a staged offer. Keep the package on one account and use the same personal and payment details throughout. That gives the welcome steps, account balance and later verification a consistent record.
Using the welcome bonus on mobile and tracking progress
The mobile browser version gives you access to the full game library, payment options, bonuses and account settings. You can therefore manage the welcome package from a phone or tablet as well as from a desktop browser.
- Open the mobile browser version and sign in to your account.
- Use the Bonuses area to check the remaining wagering requirement.
- Open the account settings when you need to manage profile or payment details.
- Use the payment area when you are ready to make a deposit or request a withdrawal.
The bonus rules do not change simply because you are using a smaller screen. The 40× wagering requirement, $9 maximum bet and restrictions on the bonus purchase feature still apply while the bonus is active.
Your progress is visible in the account
The Bonuses section shows the remaining wagering requirement. Checking it after a session gives you a clearer picture of how much of the active bonus is still to be completed.
Reloads, support and safer play after you start
The welcome package is not the only deposit-based reward available. A 40% reload bonus of up to 100 free spins is available beyond the welcome package. The important distinction is that this is a separate reload offer, not an extra amount added to the three-step welcome total.
Spinago also provides practical account support while you work through the offer. Live chat is available 24/7, with typical replies in 1-3 minutes, while email support usually responds within 3-8 hours. Support is available in English.
For account protection, the platform uses 256-bit SSL encryption and holds player funds in segregated accounts. Responsible gambling tools include cooling-down period options and time-spent warnings, with links to GamAnon, Gambling Therapy and GamCare.
A sensible approach is to decide your deposit and play budget before activating a bonus. The match can add funds to your balance, but the wagering requirement means those funds come with a play-through condition, so it is best treated as entertainment with real financial risk.
Welcome Bonus: your questions
Where can I see my remaining wagering requirement?
Sign in to your account and open Bonuses. The remaining wagering requirement is shown there.
What should I do if I forget my Login password?
Use the Forgot Password link. A reset email is sent so you can create a new password and return to the account.
Can I add more than one currency to my account?
Yes. Multiple currencies can be added through the Wallet Page, including AUD and the other supported fiat and cryptocurrency currencies.
How old do I need to be to claim the welcome bonus?
You must be at least 18 years old to register and use the account.
How quickly are deposits credited?
Deposits are credited instantly. The available deposit list includes cards, e-wallets, bank transfer and cryptocurrency methods.
How can I contact Spinago support about the bonus?
Live chat operates 24/7 and usually responds within 1-3 minutes. Email support is also available, with typical replies within 3-8 hours.
