Spinago Casino Terms & Conditions

1. General terms and eligibility

These Terms & Conditions form a legal agreement between you and Spinago Casino in relation to your use of the website and its services. They apply to the website, mobile access, account functions, games, payment features, promotions and any related services made available through the platform. Additional terms may apply to specific products or offers. Where additional terms conflict with these Terms, the specific terms will generally apply to the relevant product or promotion.

You must be legally permitted to access and use online gambling services in the place where you are located. Players in Australia should consider the laws that apply in their state or territory before registering or playing. It is your responsibility to make sure that gambling through Spinago Casino is lawful for you. Spinago Casino may restrict access to the website or decline an account where use of the service is not permitted.

You must meet the minimum legal age that applies to gambling in your location. You must not allow another person to use your account, and you must not create or use an account on behalf of someone else. Spinago Casino may request information or documents to confirm your age, identity, location or eligibility before allowing access to some or all services.

• Provide information that is accurate, current and complete.
• Keep your account details up to date where information changes.
• Keep your login details private and take reasonable steps to protect your account.
• Use the website only for personal entertainment and not for unlawful or commercial purposes.
• Follow these Terms, applicable law and any instructions displayed on the website.

You may not use the website if you are underage, self-excluded, restricted from gambling, or otherwise prohibited from using the services. You must not attempt to bypass location, identity, security or responsible gambling controls. If you believe that another person has accessed your account, you should stop using the account and notify Spinago Casino through the available website support channel.

2. Accounts, verification and security

Only one personal account should be created for each player unless Spinago Casino expressly permits otherwise. Duplicate, false or misleading accounts may be closed. If more than one account appears to be connected to the same person, household, payment method, device or other relevant information, Spinago Casino may review the accounts and take appropriate action under these Terms.

Spinago Casino may carry out identity, age, address, payment, source-of-funds and other compliance checks. These checks may be required when an account is opened, when you request a transaction, when account activity changes, or whenever additional information is reasonably needed. You agree to provide requested information within a reasonable period and to ensure that documents supplied are genuine, readable and current.

An account is personal to the registered player. You must not sell, transfer, lend or give access to your account. You must not use another person’s payment method without proper authorisation, and you must not permit another person to deposit, withdraw or play through your account. Spinago Casino may pause account activity while ownership or payment information is reviewed.

You are responsible for activity carried out through your account unless you have taken reasonable care to protect your login information and promptly reported unauthorised access. Spinago Casino may ask you to reset credentials or complete additional security steps. You should use a secure password, avoid sharing it and log out after using a shared device.

Suspension or closure

Spinago Casino may suspend, limit or close an account where it reasonably believes that these Terms have been breached, information is inaccurate, verification has not been completed, activity may be unlawful, or the account presents a security, fraud, financial or responsible gambling concern. An account may also be closed at your request or where the service is no longer available in your location.

If an account is closed, any remaining balance will be handled in accordance with applicable law and the circumstances of the closure. Spinago Casino may withhold or adjust funds connected with fraud, unlawful activity, chargebacks, payment abuse, manipulation or a serious breach of these Terms. Nothing in these Terms removes rights that cannot legally be excluded.

3. Deposits, withdrawals and payments

Available payment methods, currencies, minimums, maximums, processing arrangements and any applicable charges will be shown on the website or during the relevant transaction. You should review the information displayed before confirming a deposit or withdrawal. Payment services may be provided by third parties and may be subject to their own terms, verification procedures and processing requirements.

You must use a payment method held in your own name or one that you are authorised to use. Spinago Casino may reject or reverse a transaction if the payment method cannot be verified, is used without permission, creates a security concern or does not meet the requirements shown on the website. You remain responsible for any fees or costs charged by your bank, payment provider or other intermediary.

Deposits should be made only for the purpose of using the services. You must not use the website to transfer funds between people, conceal the source of funds, avoid legal or financial controls, or engage in money laundering, fraud or other prohibited conduct. Spinago Casino may request information about the source and purpose of funds and may delay or restrict transactions while checks are completed.

Withdrawal requests may be subject to account verification, payment checks, play requirements connected with a specific offer, and other conditions shown before the request is submitted. Processing times can depend on the payment method, internal checks, third-party providers and information supplied by you. A request may be declined or returned where the relevant requirements have not been met.

You should check all transaction details before confirming them. Spinago Casino is not responsible for delays caused by incorrect information, unavailable payment services, bank processing, technical problems outside its reasonable control or failure to complete a requested verification step. If a payment appears incorrect, duplicated or unauthorised, you should raise the issue through the available website support channel as soon as possible.

4. Games, promotions and responsible use

Games are provided for entertainment. You accept that gambling involves risk and that losses can occur. No game, strategy, system or software can guarantee a particular result. Results are determined by the relevant game rules and, where applicable, randomised systems. You should only gamble with money you can afford to lose and should never treat gambling as a way to solve financial problems.

Game rules, stake options, payout information and other important details should be reviewed before you play. A game round may be treated as completed once the relevant result has been recorded by the platform, subject to applicable law and technical review. If a technical error affects a game or transaction, Spinago Casino may void or correct the affected activity in accordance with these Terms and the applicable game rules.

Promotions and bonuses

Promotions, bonuses, free plays and other offers are subject to the specific terms displayed with the offer. Those terms may include eligibility conditions, expiry dates, qualifying transactions, game restrictions, wagering or play requirements, withdrawal conditions and limits. You should read the full offer terms before accepting or using a promotion. If an offer is unavailable to you, this will not create an entitlement to receive it.

Spinago Casino may correct, suspend or withdraw an offer where there is an obvious error, technical issue, suspected abuse, multiple-account activity or a breach of the relevant offer terms. Offers should not be used in a way that manipulates the platform or unfairly creates an advantage. Any decision about promotional eligibility will be made by reference to the published offer terms and applicable law.

Responsible gambling

If gambling stops being enjoyable or begins to affect your finances, relationships, work or wellbeing, stop playing and seek support. Spinago Casino may provide account tools or information intended to help you manage your gambling, such as deposit controls, activity information, time reminders, cooling-off options or self-exclusion. Availability and operation of these tools will be explained on the website.

A self-exclusion request should be treated seriously. You must not attempt to open another account or access the services during a self-exclusion period. If you think you may be experiencing gambling harm, consider speaking with a qualified support service or health professional in Australia. Responsible gambling tools are not a substitute for professional advice, and you remain responsible for using them promptly when needed.

5. Website use, privacy and general legal provisions

You must not interfere with the operation or security of the website. Prohibited activity includes using bots, scripts, automated software, malware, scraping tools or other methods intended to manipulate games, transactions, account controls or website content. You must not test, scan or attack the website, introduce harmful code, copy protected material without permission, or attempt to access another person’s account or information.

Website content is provided for general information and may change without notice. Spinago Casino aims to keep information accurate, but technical faults, maintenance, interruptions, communication failures and third-party issues may affect availability. The website may include links or services operated by others. Those services may have separate terms and privacy practices, and Spinago Casino is not responsible for matters controlled solely by third parties.

Personal information is handled in accordance with the applicable privacy information published on the website. By using the services, you acknowledge that information may need to be collected and used for account administration, identity and age checks, payment processing, fraud prevention, security, compliance, customer support, responsible gambling and service improvement. You should read the Privacy Policy for further information about information handling and your available rights.

Intellectual property

The website, branding, text, graphics, software, designs and other materials are owned by or used with permission by Spinago Casino or relevant third parties. You may use the website for personal purposes only. You must not reproduce, modify, distribute, publish, sell, reverse engineer or commercially exploit website content unless you have written permission or the law allows it.

Changes, complaints and governing law

Spinago Casino may update these Terms from time to time to reflect changes to the services, law, security requirements or business operations. The updated version will be made available on the website, and the date or other indication of revision may be shown with it. You should review the Terms regularly. Continued use of the services after an update means that you accept the revised Terms, to the extent permitted by law.

If you have a question or complaint about the services, please use the support or contact process made available on the website. Provide enough information for the matter to be reviewed, including relevant account or transaction details where appropriate. You should not send passwords or sensitive payment information through an unsecured message.

These Terms are governed by the laws that apply to the relevant service and your use of the website, subject to any mandatory rights or protections available to you. If any provision is found to be invalid or unenforceable, the remaining provisions will continue to operate. A failure to enforce a provision immediately does not mean that Spinago Casino has waived the right to enforce it later.