Spinago CasinoContacts

Contact Spinago Casino

If you need help with your Spinago Casino account or have a question about our services, contact the support team at support@spinagocasino.wtf. We aim to make it straightforward to get assistance with common account, payment and website matters.

Spinago Casino operates under two licences: one issued by the Tobique Gaming Commission (licence No. 0000002) and one issued by the Comoros AOFA (licence ALSI-202508056-FI2). Player funds are held in segregated accounts and all connections are protected by 256-bit SSL encryption.
  1. OperatorNovatrix SRL
  2. Established2020
  3. Game Library3,067 titles from 78 providers
  4. PlatformSOFTSWISS

How to get in touch

For assistance, send your request by email to support@spinagocasino.wtf. A clear message helps the support team understand your situation and provide a more useful response. Please allow reasonable time for your request to be reviewed. Support replies are usually sent within 24 hours, although response times can vary depending on the nature and complexity of the enquiry.

What support can help with

  • Account access, profile questions and account updates
  • Identity or account verification questions
  • Deposits, withdrawals and general payment enquiries
  • Questions about applicable bonus terms and conditions
  • Technical problems affecting the website or your account
  • Responsible gambling requests, including requests for help managing your play

Email support

When emailing support@spinagocasino.wtf, include the email address or username linked to your account, a short description of the issue and any relevant screenshots if they help explain the problem. Do not include your password or unnecessary full payment details. Providing accurate information at the start can help reduce follow-up questions and support a faster review.

If your message concerns responsible gambling, please say so clearly so it can be directed appropriately. For account security, only include information needed to identify your account and explain your request.